Terms & Conditions

Definitions

“Services” means the InterviewHelpAI website, desktop application for Windows and macOS, our proxies/APIs, and any related features. “Desktop App” means our Electron-based application. “We”, “us”, and “our” refer to InterviewHelpAI. “You” refers to any user or visitor of the Services.

Who we are

InterviewHelpAI is developed and operated by a solo developer based in India. For any questions, please contact interviewhelpai@gmail.com.

Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement and that you have the authority to enter into these Terms.

Accounts

You may create an account using Google Sign‑In or email via Firebase Authentication. You agree to keep your account credentials confidential and are responsible for all activity under your account. We may suspend or terminate accounts that are inaccurate, abusive, or otherwise violate these Terms.

Subscriptions, Payments, and Taxes

We offer free usage with limits and paid monthly subscription plans (e.g., Plus and Pro). Payments are processed by Razorpay. By subscribing, you authorize recurring monthly charges until you cancel. Prices and features may change from time to time. All amounts are exclusive of applicable taxes unless stated otherwise.

We do not store your full payment instrument information on our servers. Razorpay may collect a phone number during checkout to send transactional SMS; that phone number is stored in Razorpay’s systems and may be visible to us in our Razorpay dashboard. We do not store your phone number in our database.

You can cancel your subscription at any time. Cancellation stops future renewals; it does not retroactively refund the current billing period. Your access remains active until the end of the paid term. For our refund policy, see Refund & Cancellation.

Software Use

• License: We grant you a limited, non-exclusive, revocable, non-transferable license to download and use the desktop app and website for your personal, non-commercial use, subject to these Terms.
• Live Transcription & AI: Audio capture starts only when you trigger it in the desktop app. Audio streams are processed via Deepgram and Google Gemini Live (through our proxy) for live speech‑to‑text, and are not stored on our servers. AI responses are generated by third‑party AI providers (e.g., OpenAI and Google Gemini) and handled per their terms. We do not persist your transcripts or AI prompts/outputs on our servers.
• Updates: We may update the Services automatically to improve performance or security. Certain updates may be required to use features.

Fair Use & Resource Protection

To protect quality for all users, we may impose reasonable usage limits across free and paid plans. If your usage degrades or risks our infrastructure (for example, excessive concurrent streams, automated scraping, or abnormal API traffic), we may throttle, queue, delay, limit, suspend, or stop your access temporarily or permanently. Where practical, we will notify you with steps to resolve the issue.

Multi‑Account & Device Limits

Creating multiple accounts by one individual to bypass plan limits is prohibited. We may link accounts to devices or other signals (including IP and device identifiers) to detect multi‑account abuse. Upon detection, we may consolidate, suspend, or terminate related accounts and restrict future access.

Transcription Consent & Compliance

You are solely responsible for complying with applicable laws when recording or transcribing audio. Obtain all required consents from participants before capturing system or microphone audio. Do not use the Services in prohibited environments or to violate platform/conference policies.

Acceptable Use

• Do not violate laws or third‑party rights (including privacy, copyright, and platform terms like video‑conferencing policies).
• Do not attempt to reverse engineer, interfere with, or misuse the Services.
• Do not use the Services to develop competing products or to perform benchmarking without consent.
• Do not upload malicious code or attempt unauthorized access.

No Guarantee; Important Disclaimer

InterviewHelpAI provides AI‑assisted content and transcription for informational purposes only. We do not promise that any interview will be successful. Performance can vary based on device, connectivity, third‑party providers, and meeting platforms. Use your judgment and comply with applicable rules wherever you are using the Services.

Intellectual Property

We own or license all rights in the Services, including software, designs, text, graphics, and trademarks. You may not copy, distribute, or create derivative works except as expressly permitted by these Terms.

Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your data, including details about Firebase, Razorpay, Google Analytics, PostHog, Deepgram, and AI providers.

Third Parties

The Services integrate with third‑party platforms and providers, including but not limited to Firebase (auth/database), Razorpay (payments), Google Analytics (web analytics), PostHog (desktop app analytics), Deepgram (speech‑to‑text), Cloudflare (proxy/hosting), Vercel (server), and AI model providers (OpenAI and Google Gemini). We are not responsible for third‑party services or their terms.

Service Management & Suspension

We may monitor use for security and abuse prevention, and manage the Services to protect our rights and ensure proper operation. We may suspend or terminate access for violations of these Terms, suspected fraud, legal requirements, or risks to our systems or other users.

Account Deletion by User

You may delete your account at any time from within the desktop app after logging in. Account deletion is permanent and irreversible. This action removes your account data from our systems and you will lose access immediately.

• If you have an active subscription, deleting your account will stop access to the plan immediately and we will not provide a refund for the remaining period. This is a user‑initiated action.
• We may retain limited records as required by law and de‑identified analytics that do not identify you.

Electronic Communications, Transactions & Signatures

You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Changes

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date above. Your continued use of the Services after changes become effective means you accept the revised Terms.

Warranties and Liability

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Governing Law; Dispute Resolution

These Terms are governed by the laws of India. In the event of any dispute, the parties will first attempt good‑faith negotiations for 30 days. If unresolved, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be India, proceedings in English, before a sole arbitrator appointed mutually. Courts in India having jurisdiction may be approached for interim relief.

Contact

Questions about these Terms? Email us at interviewhelpai@gmail.com, or visit our Contact Us page.

Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, violation of these Terms, or infringement of third‑party rights.

Miscellaneous

These Terms constitute the entire agreement between you and us regarding the Services and supersede prior understandings. If any provision is unenforceable, the remainder remains in effect. We may assign these Terms. We are not liable for delays or failures due to events beyond our reasonable control (force majeure).

More legal pages

• Privacy Policy
• Refund & Cancellation
• Contact Us